Exchange and Refund Policy

Orders are delivered within 2-5 days.

Exchanges and refunds could be done within 14 days of receiving the order.

For exchange or refunds, kindly contact us via Email: maroc@getpalma.com

Provide us with the order number and photo of the received product

If you wish to cancel your order, you can cancel it before it's shipped and you'll get full refund.
Once the order is shipped you can exchange or return it within 14 days of receiving it.

Our office hours are 10 am - 5 pm on weekdays. All inquiries will be attended to within one working day.